Paphos Amathus Beach Hotel in Cyprus is synonymous with quality in all aspects of its business operations, from the accommodation it offers its leisure and corporate guests to the technology it uses in its back-office. The management team recognize that to stay ahead of the competition and retain the hotel’s position as one of the island’s finest five-star establishments, it must have access to up-to-date business and financial information and react to emerging trends rapidly and efficiently.
The hotel began an extensive evaluation of the alternatives and selected NetU as its solution provider of choice. The Paphos Amathus Beach Hotel needed a first-class back-office solution and SunSystems was the ideal choice. Its strengths lie in its ability to generate quality management information from the complex data generated by an organization’s operational business areas, deliver multi-lingual and multi-currency capabilities while ensuring compliance with local tax and fiscal reporting requirements in a timely and cost effective manner. In addition to securing a unified view of business performance, the hotel needed to ensure that the back-office functions could be linked to front-of-house and property management systems. NetU was aware that MICROS-Fidelio, the world’s leading front-office solutions for the hospitality sector, could be integrated seamlessly with SunSystems’ back-office solutions and recommended that this would meet the needs of the hotel both now and in the future. In addition to the depth of management information derived from the integration of these solutions, Paphos Amathus Beach Hotel benefits from the integrity of the system combined with ease with which data can be imported without the need for any re-keying and transferring of data.
Andreas Papadopoulos, Financial Manager at Paphos Amathus Beach Hotel commented: “The hospitality sector is increasingly competitive and to retain our competitive advantage we recognized that we needed to increase transparency across all our business and financial information. To achieve this, our front and back office solutions needed to integrate. In this way we could identify trends as they emerge, adopt a more proactive approach in identifying and managing problems and make more informed decisions based on real-time information. The SunSystems and MICROS-Fidelio combination has enabled us to achieve these objectives rapidly and cost effectively and we are already seeing a marked improvement in the quality and availability of business critical information.”
Makis Chrysostomou, IT officer at Paphos Amathus Beach Hotel explained: “The team at NetU worked very closely with us to understand our exact requirements and designed a solution and reporting structure that would enable us to consolidate our accounts, close our books rapidly at month-end and deliver reports to our management team in an appropriate format. This has enhanced our strategic decision-making process. Not only that but also NetU delivered excellent training to ensure our finance team was equipped with the skills to fully utilize the rich functionality of the SunSystems solution so we were reaping the benefits of the new solution straight away. The response to the installation has been very positive and we have found SunSystems to be highly intuitive and straightforward to use.”